Terms and Conditions


By using this website, or any of our products presented on this website you are agreeing to accept the following terms and conditions. Please read each section carefully. Who may use this website. This website is not intended or designed to attract users under the age of 18. We do not collect personally identifiable data from any person we know to be under the age of 18 and instruct users under 18 not to send us any information. To fully understand the conditions and business practices of Platinum Puffs and your guidelines to conduct business with us, please review our Privacy Policy.


Anytime you send Platinum Puffs an e-mail, or login onto our website at platinumepuffs.com, you are communicating with us in an electric format. This gives Platinum Puffs the permission to communicate back to you in the same electric format, either by e-mail or text written on our website. With this, we both mutually agree that any contracts, agreements, disclosures or notices, or any other communication that is provided to you by Platinum Puffs satisfies all legal notification requirements. You acknowledge that Platinum Puffs may send you emails for promotional purposes. By accepting these terms and conditions you consent to receiving such emails. You may opt out from receiving promotional emails at any time.


All content included on this site, such as text, graphics, photos, logos, button icons, images, audio clips, digital downloads, data compilations, are owned by Platinum Puffs, LLC and protected by United States and International copyright laws. No portion of the information on this website may be copied or reproduced in any way, or by any means without prior written permission from Platinum Puffs. Users or visitors are not permitted to modify, distribute, publish, transmit, copy or create derivative works of any material found on this site or any Platinum Puffs publication for any public, private or commercial purpose


We control the Website from our offices located in the State of Georgia in the United States of America. We make no representation that the Website or its content (including, without limitation, any products or services available on or through the Website) are appropriate or available for use in other locations. Users who access the Website from outside the United States of America do so on their own initiative and must bear all responsibility for compliance with local laws, if applicable. Further, the United States export control laws prohibit the export of certain technical data and software to certain territories. No content from the Website may be downloaded in violation of United States law. violation of United States law.


platinumepuffs.com graphics, logos, page headers, button icons, scripts, and service names are trademarks, registered trademarks..


If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. Platinum Puffs only sells to smoking adults, 18 years or older, who own and can purchase with a credit card. If you are under 18 or legal smoking age in your jurisdiction, platinumepuffs.com and its affiliates will refuse service, terminate all of your accounts, remove or edit content, or cancel orders immediately.


All items purchased from platinumepuffs.com or from the Platinum Puffs offices or sales/distribution agents are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon delivery to the carrier.


You understand that there might be some variation in flavor and puff count among our electronic products.


The information contained in the Website is provided for informational purposes only and is not meant to substitute for the advice provided by your doctor or other health care professional. You should not use the information available on or through the Website(including, but not limited to, information that may be provided on the Website by health care or nutrition professionals employed by or contracting with PLATINUM PUFFS, LLC) for diagnosing or treating a health problem or disease, or prescribing any medication. Information and statements regarding supplements have not been evaluated by the Food and Drug Administration and are not intended to diagnose, treat, cure, or prevent any disease. You should read carefully all product packaging prior to use.


This Site and all information, content, materials, products, software and services included on or otherwise made available to you through this Site are provided by platinumepuffs.com or its affiliates on an "as is" basis, unless otherwise specified in writing. platinumepuffs.com and its affiliates make no representations or warranties of any kind, express or implied, as to the operation of this Site or the information, content, materials, products, software or services included on or otherwise made available to you through this Site, unless otherwise specified in writing. You expressly agree that your use of this Site is at your sole risk. To the full extent permissible by applicable law, platinumepuffs.com and its affiliates disclaim all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. platinumepuffs.com and its affiliates do not warrant that this Site; information, content, materials, products, software, or services included on or otherwise made available to you through this Site; their services; or email sent from platinumepuffs.com are free of viruses or other harmful components. platinumepuffs.com and its affiliates will not be liable for any damages of any kind arising from the use of this Site or from any information, content, materials, products, software or services included on or otherwise made available to you through this Site, including but not limited to direct, indirect, incidental, punitive, and consequential damages, unless otherwise specified in writing. Certain state laws do not allow limitations on implied warranties or the exclusion or limitation of certain damages. If these laws apply to you, some or all of the above disclaimers, exclusions, or limitations may not apply to you, and you might have additional rights. Platinum Puffs reserves the right to change any and all content contained on this Site at any time without notice.


By visiting platinumepuffs.com, you agree that the laws of the State of Georgia, USA, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and platinumepuffs.com or its affiliates.


If any provision of these Site Terms shall be deemed unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from these terms and conditions and shall not affect the validity and enforceability of any remaining provisions


Any dispute relating in any way to your visit to platinumepuffs.com or to products you purchase through platinumepuffs.com shall be submitted to confidential arbitration in Fulton County, GA , except that, to the extent you have in any manner violated or threatened to violate Platinum Puffs’s intellectual property rights, Platinum Puffs may seek injunctive or other appropriate relief in any state or federal court in the State of Georgia, and you consent to exclusive jurisdiction and venue in such courts. Arbitration under this agreement shall be conducted under the rules then prevailing of the American Arbitration Association. The arbitrator`s award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement, whether through class arbitration proceedings or otherwise.


We are committed to serving the needs of our customers. As your satisfaction is extremely important to us, please first carefully review the below outlined information. Platinum Puffs, LLC warrants only to the original purchaser of this product from a Platinum Puffs authorized reseller or distributor that this product will be free from defects in material and workmanship under normal use and service for one year after date of purchase. This warranty does not cover any defects or costs caused by:

  • modification, alteration, repair or service of this product by any persons or company other than Platinum Puffs, LLC;
  • physical abuse to, or misuse of the product or operation thereof in a manner inconsistent with the use indicated in the instructions;
  • any use of the product other than that for which it was intended; or
  • shipment of the product to Platinum Puffs, LLC for service.

Any express warranty not provided herein, and any remedy, which other than the warranty contained herein, that might arise by inference or operation of law, is hereby excluded and disclaimed including the implied warranties of merchantability and of the fitness for a particular purpose. After 30 days, products cannot be returned for a refund. Replacement or repair of product, therefore, is your exclusive remedy under this warranty.


Shipping prices depend on the product and the shipping location. Free Shipping applies to shipments to the continental US only and over the $15 purchase amount required.

Some of our Products contain nicotine; an addictive substance and is intended for use by those of legal smoking age and not by children or pregnant women. If you experience any side effects or possible side effects, stop using the product immediately and consult a physician. PLATINUM PUFFS, LLC, products are not intended as a tobacco cessation device but rather a alternative to traditional tobacco products. These product(s) have not been reviewed by the FDA and are not intended to treat, diagnose, prevent or cure any disease.